iCloud Contacts Not Syncing to Mac. How To Fix It?

iCloud is a virtual digital storage service available for you around the clock from anywhere in the world from any of your Apple devices. It is a convenient service that allows you to collect, structure, and store any information from your Mac. Sometimes the service fails, and the contacts saved in iCloud do not appear on your device. In this post, we’ll share how to fix this situation and sync your iCloud contacts with your Mac or other Apple device.

Before you start solving a potential problem with syncing your iCloud contacts to your Mac or any Apple device, make sure you’re using the same account on all your devices and also check your Internet connection. Failure to synchronize contacts with iCloud and between your devices may also be due to incorrect ID entered on different devices.

Set the Actual iCloud Account on All of Your Apple devices as the Default Account

  1. Go to the Settings menu on your device.
  2. Find the “Contacts settings” item.
  3. Open “Accounts”.
  4. Make sure you have iCloud sync listed under Accounts. Add a sync if it is not listed in this section.

icloud contacts not syncing to mac

Do this on each Mac device that you want to sync with iCloud. If you need to change the default account settings on any of your Apple devices, you can manually enter the missing contacts on that device.

Check for Actual Software Version Updates on All of Your Mac Devices

Important! All Devices must have an up-to-date software version.

  1. Connect your device to the Internet.
  2. Go to the App Store on your device.
  3. Then go to Updates and select the applications you want to update.
  4. If there is a new version of the software, this item will display the corresponding information.
  5. Click “Download” and the current iOS version will be automatically downloaded to your device.

Make sure the battery is more than 30% charged before downloading. Update the software on all of your devices if necessary.

Reboot iCloud Sync

  1. Go to Settings.
  2. Select your profile.
  3. In your profile, go to iCloud. If you are using iOS version 10.2 or earlier, you can access the iCloud tab directly from the Settings menu.
  4. Press the “Contacts” switch to disable synchronization of your contacts from the iCloud service. Your device will offer you a choice of options in a pop-up window; select “Save to device”.
  5. Reboot your device and enable synchronization of contacts with iCloud again.

mac contacts not syncing with icloud

Make Sure the Contacts has Access to Your Device’s Mobile Data

  1. Go to the Settings menu;
  2. Select the “Mobile Data” section;
  3. Under “Mobile Data” find the “Contacts” item and make sure that the corresponding button is enabled;

icloud contacts not syncing on mac

We also recommend checking the free disk space available to you on the iCloud service. In addition, make sure that the time and date settings are correct on all Apple devices you use.

You can also use our previous article in case you need to sync contacts from iPhone to Mac.


As you can see, there may be several reasons why your devices do not sync with iCloud. However, these problems are easy to solve, just read this instruction carefully and follow its points clearly. We also recommend you regularly back up all your data from all your devices to the iCloud service, which is guaranteed to protect your information from loss.

Cyril Kardashevsky

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