How to disable Windows Hello?

This article will show you how to turn off Windows Hello, the default authentication system in Windows 10 and 11. Windows Hello uses different sign-in methods, such as a PIN, password, facial recognition, fingerprint, etc. Some users may prefer a standard old-school password or no password at all (not recommended). If you have a computer with Windows 10 or 11, here is how to disable Windows Hello.

Important: Windows will not let you disable Windows Hello if you do not know the Administrator password (local or from your Microsoft Account).

Another thing worth noting is that you cannot disable Windows Hello for a different account—you need to sign into it first.

Turn off Windows Hello in Windows 10

  1. Launch Windows Settings by pressing Win + I on your keyboard or using the Start menu. Alternatively, you can right-click the Start menu and select “Settings.”
  2. Go to Accounts > Sign-in options.
  3. Select the option currently in use—for example, Windows Hello Fingerprint, Windows Hello Face, or Windows Hello PIN. Note that the Security Key, Password, and Picture Password options are unrelated to Windows Hello.
  4. Click Remove. disable windows hello
  5. Enter your Administrator password. Keep in mind that you need to provide the password from your current account (local or MSA). PIN, face, or fingerprint will not work.

That is how you turn off Windows Hello on Windows 10. Now you can opt for a different authentication method. Otherwise, Windows will default to your local profile password or the one from the current Microsoft Account.

Remove Windows Hello in Windows 11

The general idea for turning off Windows Hello on Windows 11 is similar to such in Windows 10. However, since Windows 11 has an entirely different Settings UI, it is worth dedicating a separate section to this operating system. Here is how to disable Windows Hello in Windows 11.

  1. Open Settings using your preferred method: Start menu, Windows Search, Win + I, or the Win + X menu.
  2. Click your profile badge in the upper-left corner. Alternatively, head to Accounts > Sign-in options. remove windows hello
  3. Create a new authentication method. You cannot disable Windows Hello in Windows 11 if you use a Microsoft Account, and PIN, for example, is your only authentication method. If you use a local account, set up a standard password.
  4. Press your current Windows Hello authentication method to expand its options.
  5. Click Remove and authenticate using your profile password.

That is how you remove Windows Hello in Windows 11.

Reset Windows Hello

Some users might want to disable Windows Hello after encountering a bug or instability. The IR camera or fingerprint sensor might stop working, causing the user to consider turning off Windows Hello. In such a case, resetting Windows Hello might help. Note that this method is for more advanced users, and those with less technical knowledge might better try turning off Windows Hello from the Settings app.

  1. Open File Explorer and enable hidden files and folders.
  2. Go to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Windows might prompt you to give the Administrator permission to access the folder. windows hello remove
  3. Open the Ngc folder. Windows will once say you need Administrator privileges to access it. disable windows 11 hello
  4. After the prompt, you must modify ownership and permissions on the security tab. Follow the on-screen instructions.
    disable windows 10 hello
  5. Delete everything inside the Ngc folder. Doing so will turn off Windows Hello on your computer.

That is it. Now you know how to turn off Windows Hello on Windows 10 and 11.

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